Show before-and-after job photos to customers
Let customers see the photos your team takes on the job, on their invoice page and in their Client Hub.
Photos your team takes on a job (usually in the iPhone app) can show up for the customer: in a Photos from the job section on their invoice page, in their Client Hub, and as a link in the invoice email. It's off until you turn it on.
Turn it on
- Go to Settings → Invoicing.
- Switch on Photos from the job.
You may also be asked once: Show customers before-and-after photos of your work? It shows on your Dashboard's Get started list and on a job's Photos card, only for people whose role includes Business settings. Click Turn on to switch it on, or Not now to leave it off. Either way you won't be asked again, and you can change it any time in Settings → Invoicing.
Keep a photo back
- Open the job. Its photos are under Photos.
- Turn off Customer sees it on any photo you'd rather keep to yourself. It disappears from the customer's pages at once.
The card's corner shows how many photos the customer sees.
Who can see them
- Only the customer the job is for, through their own invoice link or Client Hub link.
- Never another customer's photos, and never a hidden photo, even if someone has an old link to it.
- Turning the setting off hides them everywhere straight away. Your team still sees every photo.