My account is read-only

A red read-only banner means your business has no active plan. The free trial ended, the last payment didn't go through, or the subscription was canceled.

Nothing is deleted. You can still view everything, and customers can still sign and pay what you've already sent. You just can't create or change anything until the plan is active again.

Fix it

• If you're the Owner: click Choose a plan or Update payment in the banner, or open Settings → Billing.
• If you're not the Owner: ask the Owner to reactivate the account.

Your account unlocks as soon as the payment goes through.

For the full list of what works and what's paused, see Read-only mode.